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1. Will I be sent a confirmation?

You will receive an electronic confirmation for online registrations ONLY. We do not send or call with confirmations for all other registrations and you will only be notified if: 

1. The chosen program has reached capacity and you  have been placed onto the waiting list

2. There are changes in the status of the chosen program

3. There are other unforeseen complications with your registration. 

Consider yourself or your children enrolled in the programs of your choice when you send in a completed registration form with payment and you do not hear from us.

2. What is the cancellation policy?

We will notify you if a program has been filled, cancelled, or changed

Dover Parks and Recreation reserves the right to cancel or consolidate any program that does not meet minimum participation limits and is not responsible for classes missed due to the participant’s inability to attend.

3. What if an individual class is cancelled?

Every attempt will be made to reschedule a class that has been cancelled due to inclement weather, unforeseen circumstances, etc. In most cases, an additional week will be added to the end of the program. Dover Parks and Recreation is not responsible for classes missed due to a participant’s inability to attend.

4. What is the refund policy?

 If a program is cancelled by Dover Parks and Recreation OR you withdraw in writing prior to one week before the start of a  program (or stated registration deadline when applicable), you may request a full refund. 

PLEASE NOTE:  Refunds are issued as a Town of Dover check only, and take approximately 4 - 6 weeks to fully process and mail. If you withdraw within one week of OR after the start of a program’s stated  registration deadline, you will receive NO refund. Circumstances may allow us to grant a credit for future Parks and Recreation programs.   These decisions are made on a case-by-case basis.